• Our sneakers fit slightly large so we recommend sizing down if you're unsure. We offer free carbon neutral shipping, returns and exchanges, so it’s easy to get the right pair.

    • Yes! Our sugarcane midsoles are light and bouncy, like a running shoe.

    • - A little, Court is made from leather and suede, which naturally adjust to the form of your feet.

      - Rv3 is made from a Tencel knit which has a slight flexibility due to its knit pattern. However, Rv3 does not include any elastane (the really stretchy synthetic fiber found in a lot of athleticwear) since elastane isn’t recyclable.

    • We use an insole made from recyclable PU and molded to provide a medium level of arch support. This is so that our sneakers can offer maximum comfort to as many people as possible.

    • Yes. Our sneakers come with removable insoles so you can easily replace them with your orthotic insoles if you wish.

    • There will be a QR code and Unique number inside your shoebox so you can simply and quickly register your sneakers. Our afterlife starts at birth.

    • We ship (almost) everywhere and shipping is free of charge.

    • All of our shipments are at least 100% climate-compensated to be carbon neutral or better.

    • Orders are typically delivered within

      UK: 1-2 business days

      EU: 2-4 business days

      Rest of World: 3-5 business days

      Don’t hesitate to contact our support team with any questions or updates.

    • When your order has been dispatched, you will receive an email containing a tracking link.

    • If your order has not yet been dispatched, you can contact us to enquire about cancellation or changes.

      Once your order has been dispatched, we cannot accept cancellations or changes. However you can use our simple, free and climate compensated Returns & Exchanges process instead, see below.

    • Please contact us.

    • Products may be returned for a full refund up to 30 days after receipt. Goods must be unworn and in their original packaging.

      If you would like to exchange for a different size or style, simply click here.

    • In order to make a return or exchange, click here.

      If you have any other questions, please contact us.

    • That’s what we’re here for! Returning your sneakers when their time is up means we can continue our mission to champion a new way of owning shoes by recycling, not wasting them. On top of that this lightens your sneakers footprint further and your personal footprint is lightened too.

    • Visa, Mastercard, American Express, Maestro, Apple Pay and PayPal.

    • As soon as we've received your returned items, we will process the return within seven business days. Refunds can take a couple of days to appear in your account, depending on your bank and location.

    • Our purpose is to champion a new way of owning your sneakers because we aim to make sneakers at zero expense to the Earth.

      Our research and product development are guided by these core design principles:

      Minimize use of non-renewable petroleum-based materials Maximize use of renewable materials

      Provide complete information about material compositions

      Solve the end-of-life problem (330 million pairs (or 297,000 Tonnes) of shoes are thrown away annually in the UK alone, with only around 5% being recycled)

      We are always pushing towards and creating a cleaner future. We believe in the old maxim: what gets measured, gets done. Which is why we give detailed material descriptions and meticulously measure our environmental impact (via a third-party environmental consultancy). We know we can only improve if we have a benchmark to compare against, and with these we will keep improving indefinitely.

    • We state the percentage of the various components of our sneakers – the good, the bad and the ugly. Sustainable sneaker development has not yet been perfected, but we’re working on perfecting it. In the meantime areas of improvement remain, we believe in explaining these, not glossing over them.

      We use the highest possible percentages of sustainable materials we can whilst maintaining performance and durability. Some of the most sustainable materials in our sneakers include:

      90% natural and recycled rubber outsoles

      69% sugarcane midsoles

      78% Tencel uppers and linings in Rv3 (made from eucalyptus)

      100% Leather Working Group Gold Certified uppers and linings in Court

      100% SEAQUAL panel backings in Rv3 (upcycled marine litter)

      100% recyclable PU insoles

      100% recycled polyester laces in Rv3

      100% certified organic cotton laces in Court

      100% Forest Stewardship Council certified and recyclable packaging

      100% climate-compensated carbon neutral shipping, returns and exchanges

    • We consider the cradle-to-cradle impact of a Roscomar sneaker, not just manufacturing.

      This means looking at who our sub-suppliers are, where they're based and how far materials need to travel, as well as the usage/wear and end-of-life implicaitons of our shoes.

      The Rv3 sneaker has a cradle-to-cradle CO2e greenhouse gas emission of 6.5kg.

      The Court sneaker has a cradle-to-cradle CO2e greenhouse gas emission of 9.7kg.

    • Our sneakers are engineered using our own mix of innovative performance materials and luxurious classics, both sourced from the most eco-friendly suppliers.
      Lightweight yet bold in their aesthetic, Roscomar sneakers are designed for versatility and are built to last.

    • Yes, we maintain records of all our suppliers’ certifications and material authentications.

      These include: LWG (Leather Working Group), GOTS Global Organic Textile Standard), BCI (Better Cotton Initiative), FSC (Forest Stewardship Council), GRS (Global Recycle Standard), ISO, Tencel and SEAQUAL, among others.

    • We use leather and suede uppers in our Court sneakers.

      Leather (including suede) is an organic material that is biodegradable. It is made of leftover hides from the meat industry. Generally no animals are slaughtered only for their skins.

      We use real leather, as opposed to “vegan” leather (which is usually polyurethane), is petroleum-based and we work to minimise use of non-renewable petroleum-based materials as far as material science currently allows.

      Leather has many benefits when used for footwear:

      It is naturally breathable and keeps feet comfortable all day. Leather shapes and stretches to conform to your feet.

      It is highly durable; leather shoes can last for many years if they are properly cared for (the longer you keep your sneakers the more sustainable they are!)

      It is highly resistant to dirt and marks.

      Weatherproof. When correctly treated, leather shoes can keep feet warm and dry in almost any conditions.

      All leather used in Roscomar sneakers is Gold certified (the highest rating) by Leather Working Group. LWG is a global environmental stewardship protocol specifically for the leather manufacturing industry with regular supply chain audits.

    • Yes, our Rv3 sneakers are vegan. The uppers used in Rv3 are made from Tencel™instead of vegan ‘leather’ that is usually Petroleum based. Tencel™ is a Lyocell fiber certified and made by Lenzing.This means we can guarantee that our Lyocell is made from sustainable forest fibers in a closed loop in Europe. The main forest fiber used is eucalyptus but acacia, aspen, birch, maple, and southern pine are also used.

      Lyocell has very consistent quality and properties, making it easy to use in manufacturing. This means less waste, which is usually a big problem in the textile industry.

      Lyocell takes up dye more easily than cotton and similar fibers, and since dying is usually the process in textile manufacturing where lots of chemicals are used, lyocell is a cleaner and more effective material as a result. Tencel™ is made from sustainably sourced wood fibers, meaning we can plant new trees to make new sneakers. The fiber is also compostable – it can literally become soil for new plants and trees to grow in.

      Lyocell has many benefits when used for footwear:

      It is smooth but also very durable.

      It has natural moisture-wicking properties;

      Lyocell takes up water better than wool and as well as cotton. This helps to keep feet feeling dry.

      Lyocell is a naturally breathable material.

      It is gentle on skin.

      Lyocell is unfavorable for bacterial growth, i.e. it will take longer for shoes to become smelly as compared to e.g. cotton.

    • Sugarcane is a grass (a renewable biological fiber). The sugarcane that Roscomar uses comes from Brazil, where it is watered by rainfall and thereby limiting manual irrigation and using minimal fertilization. The sugarcane is harvested and processed into granules that can be used like a traditional EVA material. Sugarcane reproduces in cycles of less than a year, making it an even more sustainable fiber.

      Compared to traditional EVA, which is petroleum-based, sugarcane is much better for the environment and has lower CO2 emissions. Roscomar sneakers are made with a midsole containing 69% sugarcane EVA (the highest percentage currently possible).

      Why use sugarcane EVA for our midsoles?

      EVA is a great material to make sneaker soles. Replacing traditional petroleum-based EVA with sugarcane-based EVA does not diminish the great properties of EVA.

      It is soft and sturdy at the same time, giving soles a good bounce without losing rebound or elasticity.

      It is super lightweight.

      It is very weatherproof and durable.

    • Thank you for looking after them, now use our free, simple & quick returns to send them to their Afterlife

    • We will recycle that which can be recycled, such as rubber.
      Natural materials such as leather, suede and cotton, are composted or reprocessed to make new materials.
      We work with one of the global leaders in textile and footwear recycling who process about 35,000 pairs of shoes every day.

    • The most sustainable option is always not to buy anything new at all. But when you do need your Roscomars we ask you to try to extend their life for as long as possible. This is because the longer you have and wear your sneakers, the more sustainable they are by spreading out their carbon footprint over a longer period of time.

    • Start at birth by protecting your Roscomars with Liquiproof Labs Premium Protector.

      Keep your sneakers living longer by cleaning and caring for them as below.

      UPPERS - LEATHER

      Remove your laces before cleaning.

      Start by using a soft brush or old toothbrush to brush off dry dirt.

      Use a damp cloth and or your brush to remove any further dirt or marks.

      If you'd like to brighten the colour of your sneakers you can use a shoe polish to do so, just make sure you don't get any on the soles, laces or inners as it may mark.

      Apply a polish with a soft cloth and follow instructions.

      UPPERS - SUEDE

      Remove your laces before cleaning.

      Start by using a Suede brush or old toothbrush to gently brush off dry dirt.

      Use a damp cloth and or your brush to remove any further dirt or marks.

      If your sneakers are left quite wet then stuff them with plain paper (not printed paper!) so they keep their shape.

      Allow your sneakers to fully dry before giving them a final soft brush and wearing.

      LACES

      Clean your laces separately to the rest of your sneaker.

      You can put them in a delicates bag in your washing machine or wash with detergent in the sink.

      Wash with cool water and a small amount of detergent.

      If you can't get them clean enough we offer replacement laces here.

      INSOLES & SOLES

      Brush and rinse off the sole with warm water, hand soap and a soft brush, make sure it is clean of all removable dirt.

      You can give the Insole this treatment as well.

    • UPPERS - TENCEL

      Remove laces and insoles.

      Wash the upper with soap and a clean soft brush, gently by hand. Or put one sneaker at a time into the machine on soft cycle 30* degrees Celsius. Don’t use washing detergent. Washing detergents contain enzymes that are not always suitable for footwear. You can add some hand soap or special washing detergent for wool or delicates if you'd like to scent them. It's integral not to wash the shoes in the pair together, as they might smash into each other and disform the uppers of one another.

      LACES

      Clean your laces separately to the rest of your sneaker, with a small amount of detergent and warm water in the sink. If you can't get them clean enough we offer replacement laces here.

      INSOLES

      Brush and rinse off the sole with warm water, hand soap and a soft brush, make sure it is clean of all removable dirt. You can give the Insole this treatment as well.

    • Yes, see the replacement laces here.

    • Afterlife is Roscomar’s proprietary material recycling solution that we use to give your sneakers a life after their time with you.

    • When sneakers reach the end of their useful life, you can return them to us for free and we will ensure they are deconstructed and appropriately recycled.

    • If you bought your sneakers directly from us on roscomar.com, your sneakers will already be registered.

      If you bought your sneakers anywhere else, please visit roscomar.com/register and enter just two items:

      Your email address

      The unique six-digit code on the inside of your shoebox

    • Roscomar is a global sneaker brand founded in 2017 and relaunched in 2021 with renewed material science, quality and sustainability focus. Our goal is to change the way we own sneakers into a fully circular system. This is made possible by our industry-leading Afterlife recycling programme. Afterlife is powered by free end-of-life returns on all sneakers meaning no Roscomar should ever end up in landfill or incineration. Afterlife takes your old sneakers and reincarnates them into a new life. To encourage transparency in the industry and hold ourselves accountable, Roscomar provides detailed material descriptions and meticulously measures the environmental impact of our material sourcing, manufacturing, logistics and general operations. Our sneakers are engineered with a focus on biobased solutions that minimise or eliminate petrochemicals. Whilst on the journey to a 0kg Carbon footprint for all sneakers, Roscomar is a Climate Neutral company via the UN's Climate Neutral Now offset programme.

      This is made possible by their industry leading Afterlife recycling programme. The Afterlife is powered by free end-of-life returns on all sneakers meaning no Roscomar should ever end up in Landfill. Afterlife takes your old sneakers and reincarnates them into a new life.

      To encourage transparency in the industry and hold themselves accountable Roscomar gives detailed material descriptions and meticulously measures their environmental impact. Their sneakers are engineered with a focus on biobased solutions that minimise or eliminate petrochemicals. Whilst on the journey to a 0kg Carbon footprint for all their sneakers Roscomar is a Climate Neutral company via the UN's Climate Neutral Now offset programme. 

    • Rachel Taylor, Sane Communications

      rachel.taylor@sanecommunications.com

      +44 (0) 207 729 5674

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